Patient satisfaction in telemedicine
作者： K. Collins , P. Nicolson , I. Bowns
DOI: 10.1177/146045820000600205
关键词:
摘要: Recent improvements in technology and telecommunications have resulted renewed interest telemedicine [1]. The UK’s National Health Service (NHS) Executive has recently published an ‘Informati...
sagepub.com
core.ac.uk
sci-hub.se 参考文章(71)
Consumer satisfaction with telemedicine child psychiatry consultation in rural Kentucky. Psychiatric Services. ,vol. 48, pp. 1464- 1466 ,(1997) , 10.1176/PS.48.11.1464
Susan Abramowitz, Anne Alexis Coté, Elisabeth Berry, Analyzing Patient Satisfaction: A Multianalytic Approach QRB - Quality Review Bulletin. ,vol. 13, pp. 122- 130 ,(1987) , 10.1016/S0097-5990(16)30118-X
Winifred Spielman Raphael, Patients and their hospitals;: A survey of patients' views of life in general hospitals, ,(1973)
David Wilkin, Lesley Hallam, Marie-Anne Doggett, Measures of Need and Outcome for Primary Health Care ,(1992)
Valarie A. Zeithaml, Ananthanarayanan Parasuraman, Leonard L. Berry, SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing. ,vol. 64, pp. 12- 40 ,(1988)
C.Clifford Attkisson, Rebecca Zwick, The client satisfaction questionnaire Evaluation and Program Planning. ,vol. 5, pp. 233- 237 ,(1982) , 10.1016/0149-7189(82)90074-X
W. J. Crump, A telemedicine primer. An introduction to the technology and an overview of the literature Archives of Family Medicine. ,vol. 4, pp. 796- 803 ,(1995) , 10.1001/ARCHFAMI.4.9.796
Barbara S. Hulka, Stephen J. Zyzanski, John C. Cassel, Shirley J. Thompson, Scale for the measurement of attitudes toward physicians and primary medical care. Medical Care. ,vol. 8, pp. 429- 436 ,(1970) , 10.1097/00005650-197009000-00010
John G. Fox, Doris M. Storms, A different approach to sociodemographic predictors of satisfaction with health care. Social Science & Medicine. Part A: Medical Psychology & Medical Sociology. ,vol. 15, pp. 557- 564 ,(1981) , 10.1016/0271-7123(81)90079-1
Mark H. Lowitt, Irving I. Kessler, C. Lisa Kauffman, Frank J. Hooper, Eliot Siegel, Joseph W. Burnett, Teledermatology and In-Person Examinations Archives of Dermatology. ,vol. 134, pp. 471- 476 ,(1998) , 10.1001/ARCHDERM.134.4.471