Foresight and Service Design Boosting Dynamic Capabilities in Service Innovation

作者: Katri Ojasalo , Minna Koskelo , Anu K. Nousiainen

DOI: 10.1007/978-1-4471-6590-3_10

关键词:

摘要: … capabilities, service innovation, foresight, and service design. The … service innovation is needed and that integrating the methods and tools of foresight and service design to the service …

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