Online user tracking and usability tools - a mapping study

摘要: Tracking user activities online can be done in order to improve systems usability, understanduser behaviour or increase monetary prot, mention a few things. Thesoftware tools for this purpose vary, example terms of usability the toolitself, features, security, price, accessibility and support options. In study I have developeda methodology evaluate selection modern map them dependingon various properties. also analysed learning theories gain an understanding ofhow they impact on educational challenges how use these tools. This is all donewithin context public procurement. conclude that usedto further understand complexity designing material typeof Findings show designed studies do not followusability design guidelines, both tool itself educationalmaterial. shows approach selected based theirmain area use, expand mapping future.