Challenges of Change: Technological Ease or Technological Upset?
作者： Cherie Noteboom , Julee Hafner
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摘要: New knowledge learning that involves errorless task performance has become a key objective for healthcare organizations [Rushmer & Davies, 2004]. As changes to incorporate the use of computer systems, service delivery using Electronic Health Record (EHR) created unforeseen challenges providers and they serve. This challenge appears mainly involve change in actions, behaviors mental models by EHR [Senge, 2006]. is necessary if want remain competitive, improve quality care, reduce costs. The develop implement this new from individual current competencies [Becker, One group critical meeting these physicians. Work practice documentation changed include technological focus. physicians interact with technology, it important have ability unlearn needed while maintaining intellectual capital [McDonald, 1997].
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