Unknown Knowns and Known Unknowns: Framing the Role of Organizational Learning in Corporate Social Responsibility Development

摘要: Corporate social responsibility (CSR) is now widely seen as an increasingly significant concern for firms because of moral, relational and instrumental motives. Nevertheless, practical aspects challenges associated with CSR development in remains only partially understood. In this setting, the organizational learning (OL) discipline recurrently put forward key pursuit successful CSR, but existing literature disjointed. This study critically reviews to conceptualize how research date has approached terms OL, provide a two-dimensional structuring framework role OL that emphasizes OL-related supporting goes beyond organization-centric viewpoint consider not within organization, also from others, others. particular, authors identify processes sub-processes critical areas remain understudied. Overall, propose macro view work done at intersection doing so help make ‘OL development’ scholarship more recognizable sub-discipline.