RELATIONSHIPS OF WORK IMPROVEMENT PROGRAM EXPERIENCE AND LOGISTICS QUALITY MANAGEMENT FACTORS

作者: Roger E. Jerman , Michael R. Crum , Ronald D. Anderson

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摘要: The main purpose of this article is to investigate the effect logistics quality programs on performance and workplace. Because results are not realized immediately, sample firms categorized into three groups based experience with a formal program: without such program, short-term experience, long-term experience. compared number key performance, work environment, management factors.

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