A decision support system for strategic, tactical and operational visit planning for on-the-road personnel
作者： Angela Liza Rademeyer , D J Lubinsky
DOI: 10.7166/28-1-1538
关键词:
摘要: The use of a decision support system (DSS) for efficiently optimising and managing field workers’ visits is discussed. This tool was designed after years consulting experience algorithmic research. It includes not only an innovative memetic algorithm to solve very large problems with realistic features constraints, but also analytic tools mapping capabilities compare scenarios. As practitioners, we include some insights from case studies done at strategic, tactical, operational levels. solves scenarios all three levels simultaneously, sequentially. empirical highlight misconceptions that are present in industry planning on-the-road personnel activities.
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