Levels of quality and environmental management in the hotel industry: Their joint influence on firm performance
作者： Juan José Tarí , Enrique Claver-Cortés , Jorge Pereira-Moliner , José F. Molina-Azorín
DOI: 10.1016/J.IJHM.2009.10.029
关键词:
摘要: … to the hotel industry in comparison to other industries. In addition, to our knowledge, empirical studies of the effects of … to examine these relationships in the hotel industry to fill this gap. …
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