A systematic mapping study about socio-technical congruence

摘要: Abstract Context Lack of coordination may create significant problems between work teams, this problem is even most critical when team workers are geographically distributed as it results in cost increases and delays the projects. There exists a technique called Socio-Technical Congruence (STC) that aims at helping to measure control level existing an organization their different levels. Objective The objective paper carry out systematic mapping field socio-technical congruence. aspects particular interest for article are: definition, ways it, available tools or can help areas application, its benefits case studies analyze effects has on regards products quality improvements performance long term development, attempt characterize state art identifying gaps opportunities further research. Therefore, companies could use starting point apply STC measures teams. Results This presents Literature about order investigate classify articles conferences subject, well summarizing important provide general overview studies. Conclusions After analyzing 40 papers found, we conclude there no one standard congruence, although take proposal by Kwan et al. applying adaptations environment will be focused on. In general, talk organizations. However, only focus global software development where communication, risk. Moreover, few explore risks excessively overloading users with iterations controlling STC. fact, study examine these effect developers’ productivity been found. small number found STC, together research have pointed out, suggest investigation congruence required.