作者: Gerhard Schwabe , Tom Philip , Rajat Bhattacharya , Kamalika Chakraborty
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摘要: Risk management is of great importance to outsourcing deals. While the traditional focuses on risk by one partner (typically outsourcer), this paper proposes a sharing approach. Such an approach requires identification and prioritization risks from both outsourcer’s service provider’s perspective identify areas shared interest. The analysis then continues define mitigation actions map them most important areas. This reports two cases action research undertaken in large Swiss companies their partners, where