Identifying Areas for Risk Sharing in IT Outsourcing

作者: Gerhard Schwabe , Tom Philip , Rajat Bhattacharya , Kamalika Chakraborty

DOI:

关键词:

摘要: Risk management is of great importance to outsourcing deals. While the traditional focuses on risk by one partner (typically outsourcer), this paper proposes a sharing approach. Such an approach requires identification and prioritization risks from both outsourcer’s service provider’s perspective identify areas shared interest. The analysis then continues define mitigation actions map them most important areas. This reports two cases action research undertaken in large Swiss companies their partners, where

参考文章(13)
Rita C. Creel, Brian P. Gallagher, Susan Kushner, Pamela J. Case, Ray C. Williams, A Taxonomy of Operational Risks ,(2005)
Natalia Levina, Jeanne W. Ross, From the Vendor's Perspective: Exploring the Value Proposition in IT Outsourcing Social Science Research Network. ,(2003)
L. Willcocks, M. Lacity, G. Fitzgerald, Information technology outsourcing in Europe and the USA: Assessment issues International Journal of Information Management. ,vol. 15, pp. 333- 351 ,(1995) , 10.1016/0268-4012(95)00035-6
L.P Willcocks, M.C Lacity, T Kern, Risk mitigation in IT outsourcing strategy revisited: longitudinal case research at LISA Journal of Strategic Information Systems. ,vol. 8, pp. 285- 314 ,(1999) , 10.1016/S0963-8687(00)00022-6
Kurt Lewin, Action Research and Minority Problems Journal of Social Issues. ,vol. 2, pp. 34- 46 ,(1946) , 10.1111/J.1540-4560.1946.TB02295.X
Bouchaib Bahli, Suzanne Rivard, Validating measures of information technology outsourcing risk factors Omega-international Journal of Management Science. ,vol. 33, pp. 175- 187 ,(2005) , 10.1016/J.OMEGA.2004.04.003
Robert Jensen, Gabriel Szulanski, Stickiness and the adaptation of organizational practices in cross-border knowledge transfers Journal of International Business Studies. ,vol. 35, pp. 508- 523 ,(2004) , 10.1057/PALGRAVE.JIBS.8400107
Ramy Elitzur, Anthony Wensley, Game theory as a tool for understanding information services outsourcing Journal of Information Technology. ,vol. 12, pp. 45- 60 ,(1997) , 10.1080/026839697345206
Benoit A. Aubert, Michel Patry, Suzanne Rivard, A framework for information technology outsourcing risk management ACM Sigmis Database. ,vol. 36, pp. 9- 28 ,(2005) , 10.1145/1104004.1104007
Hazel Taylor, Outsourced IT Projects from the Vendor Perspective: Different Goals, Different Risks Journal of Global Information Management. ,vol. 15, pp. 1- 27 ,(2007) , 10.4018/JGIM.2007040101