Excellence toolbox: Decision support system for quality tools and techniques selection and application

摘要: The paper presents a decision support system for quality tools and techniques (QT&T) selection application. While solving problems improving enterprise processes products, there is often significant problem connected with fast, easy flexible choice of appropriate solution activities. premise the elaboration was richness variety – ranging from technological solutions (e.g. statistical process control (SPC)) to organisational behavioural nominal groups technique (NGT)), as well lack applications, making fast apt QT&T, especially in production conditions. includes knowledge about management and, contrast traditional handbooks, written structured form. It should be stressed that this not only describes possibilities tool usage (theoretical view), but also points out constraints their practical implication (knowledge captured from...