What we have learned about fighting defects

摘要: The Center for Empirically Based Software Engineering helps improve software development by providing guidelines selecting techniques, recommending areas further research, and supporting engineering education. A central activity toward achieving this goal has been the running of "e- Workshops" that capture expert knowledge with a minimum overhead effort to formulate heuristics on particular topic. resulting are useful summary current state in an area based opinion. This paper discusses results date series e-Workshops defect reduction. original discussion items presented along encapsulated discussion. reformulated can be both researchers (for pointing out gaps requiring investigation) practitioners benchmarking or setting expectations about practices).