From Inexperienced Users to Co-creators: An Exploration of a Generative Method

摘要: One of the main challenges for improving user experience in systems and artifacts lies how designers, development managers IT professionals can cultivate empathy users. The present study offers an empirical example inexperienced users be involved early stages design process. It examines findings from a generative technique which employs as co-creators collaboration with designer, collage session during mobile tablet application centred on topic “first aid”. this identify five ponts eliciting users’ needs. Both designers practitioners benefit such knowledge.