System, method, apparatus, and computer program product for providing mobile device support services

作者: Cameron Hurst , Stuart Saunders

DOI:

关键词:

摘要: A method is provided for providing mobile device support services. The may include monitoring a status. additionally performing diagnostics based at least in part on captured status data to identify potential faults that affect functionality. corresponding system, apparatus, and computer program product are also provided.

参考文章(100)
Brian Townsend Johnson, Carl Alexander Wooldridge, Francis M. Anton, Jeffrey Hunter Pittman, Method for offering a protection policy for a mobile device ,(2011)
Robert Michael Bohanek, Digital asset insurance ,(2008)
Pankaj Ghanshani, Debashish Panda, Dinesh Ajmera, Ravi Vijayaraghavan, Mathangi Sri Ramachandran, Sumit Kumar, Predictive customer service environment ,(2011)
Frederick T. Lamming, Roy Vera, Michael P. Duffy, Colin M. Tuggle, Remote technical support employing a configurable executable application ,(2010)
Sata Busayarat, Vladimir Pogrebinsky, Validating configuration of distributed applications ,(2010)
Joe Antonini, James Douglas, James Tatasciore, Raymond E. Bonnett, A customer service support system ,(2004)