作者: Marsal Gavalda , Scott A. Judy
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摘要: Systems and methods are providing for using cluster maps in managing multimedia content including, example, analyzing audio files stored at a call center. Very generally, map can be used as an effective tool visualizing condensed information improving the understanding of characteristics relationships data under study. For set nodes displayed corresponding to objects. Each object may represent result respective query conducted against data. In some embodiments, multiple between various objects (such different results) simultaneously graphical links map, making comparison exploration easier more intuitive.