Street-Level Bureaucrats and Institutional Innovation: Implementing Special-Education Reform

摘要: Recent state and federal legislation holds the promise of sweeping reform in special- education practices. In this article, Richard Weatherley Michael Lipsky examine implementation Chapter 766, dramatically innovative law Massachusetts. They show how necessary coping mechanisms that individual school personnel use to manage demands their jobs may, aggregate, constrain distort special-education reform. Their findings have serious implications for those seeking introduce policy innovations service bureaucracies all kinds where deliverers exercise substantial discretion setting work priorities.