Communications-based early detection of gambling-related problems in online gambling

摘要: Most algorithms developed for the early identification of gambling-related problems rely on predictors aggregated out transactional gambling data. However, as a notable extension, one algorithm uses derived from written correspondence with players and thereby opens up so far unused resource detection problems. In this article, sample 1008 emails self-excluders controls to customer services an online operator was reanalysed explore possibility using automated text analysis software extract quantitative markers player correspondence. For purpose tool, psychometrically validated English German dictionaries, applied. While classification results that were based solely nearly level those attained by human assessment, application prediction model can even add incremental validity judgements. A combi...