Emerging Smart Service and Networking Technologies Facilitate Shared Intelligence via Unified Communication & Collaboration Platforms

作者: N Kryvinska , C Strauss , P Zinterhof

DOI: 10.1109/3PGCIC.2010.57

关键词:

摘要: The enterprises worldwide unify their business communication/collaboration channels in order to improve employees’ productivity, reduce the delays and costs associated with sharing of knowledge. Almost states that employees use few different applications for communication every day. However, paradox is more tools do not imply effective collaboration. Besides, Unified Communications Collaboration (UCC) concept enables people most appropriate medium task be done switch as necessary. value unified communications lies integration previously separate into one seamless platform. This is, however, also where challenges lie. To this practice, organizations need integrate diverse systems technologies. As a possible solution, an efficient model migration towards UCC its architectural realization Next Generation Network needed. challenge was turn driver perform research presented paper.

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