作者: Ellen Dulberger , Jeremy Chiappetta , Marcelo Magalhaes , Jonathan Cohn
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摘要: An information technology services company provides legacy software maintenance to a client company. Components for transformation of applications are predefined based on market research. Service elements and questions corresponding thereto also defined. may have value drivers Responses the received from as parameters service elements. Certain selected priced by determining business parameters. The then delivered client.