Referral Hire Presence Implications for Referrer Turnover and Job Performance

摘要: A great deal of research has been devoted to understanding the organizational returns employee referral programs, particularly with respect outcomes involving those hired through process. Yet, no work addressed whether presence a hire (i.e., referred candidate who is and working in firm) related behavioral for referrer. Drawing on social enrichment perspective, we theorize how (RHP), which time during referrer’s hire’s employment spells overlap, impacts referrer behavior. Using data from 265 referrers U.S. call center, found that RHP was negatively voluntary turnover positively job performance. Further, results supplemental experimental study supported our rationale field relationships, as construct associated both additional attitudes known be proximal predicto...