An empirical analysis of the impact of information capabilities design on business process outsourcing performance
DOI: 10.2307/20721414
关键词:
摘要: … The first example is that of an IT services firm in our sample that outsourced benefits management of its employees to reduce costs of process ownership, improve employee satis faction…
misq.org
jstor.org参考文章(73)
Jay R. Galbraith, Designing Complex Organizations ,(1973)
Edgar F. Borgatta, Rhonda J. Montgomery, Robert D. Mare, Christopher Winship, Sample Selection Bias Encyclopedia of Sociology (volume 4). ,(2000)
Mary Cecelia Lacity, Leslie Willcocks, Global Information Technology Outsourcing: In Search of Business Advantage ,(2001)
Anthony J. Hayter, Probability and statistics for engineers and scientists ,(1996)
Varun Grover, Myun Joong Cheon, James T.C. Teng, The effect of service quality and partnership on the outsourcing of information systems functions Journal of Management Information Systems. ,vol. 12, pp. 89- 116 ,(1996) , 10.1080/07421222.1996.11518102
Mary Celia Lacity, Rudy A. Hirschheim, Information systems outsourcing : myths, metaphors, and realities ,(1993)
Anne C. Rouse, Brian J. Corbitt, Business Process Outsourcing: The Hysteresis Effect and Other Lessons Information systems outsourcing: enduring themes, new perspectives and global challenges. pp. 583- 602 ,(2006) , 10.1007/978-3-540-34877-1_20
Albert H. Segars, Varun Grover, Strategic information systems planning success: an investigation of the construct and its measurement Management Information Systems Quarterly. ,vol. 22, pp. 139- 163 ,(1998) , 10.2307/249393
Iain Cockburn, Rebecca M. Henderson, Measuring Competence? Exploring Firm Effects in Drug Discovery ,(1994)
Thomas H Davenport, James E Short, None, The New Industrial Engineering: Information Technology and Business Process Redesign ,(2011)