Lessons learned from the implementation of clinical messaging systems.

摘要: The Regenstrief Institute has designed and implemented two clinical messaging systems over the past six years, both called DOCS4DOCS®. These receive HL7 messages from data sources deliver results to clinicians via web, fax, or as directed an EMR. This paper focuses on some of lessons we have learned, good bad. We discuss important issues in including provider mapping, document delivery duplicate prevention, creating uniform outbound feeds, user authentication, problems allowing Active-X controls, why automatic printing documents is not although a frequently requested feature, assorted other pearls wisdom acquired.