An End-to-End Conversational Second Screen Application for TV Program Discovery

摘要: In this article, we report on a multiphase R&D effort to develop conversational second screen application for TV program discovery. Our goal is share with the community breadth of artificial intelligence (AI) and natural language (NL) technologies required such an along learnings from target end-users. We first give overview our perspective end-user. then present architecture main AI NL components, which were developed over multiple phases. The phase focuses enabling core functionality as effectively finding programs matching user’s intent. dialog user. Finally, two user studies, corresponding these results both studies demonstrate effectiveness in domain.