The many hats and the broken binoculars: State of the practice in developer community management

作者: Hanna Mäenpää , Myriam Munezero , Fabian Fagerholm , Tommi Mikkonen

DOI: 10.1145/3125433.3125474

关键词:

摘要: Open Source Software developer communities are susceptible to challenges related volatility, distributed coordination and the interplay between commercial ideological interests. Here, community managers play a vital role in growing, shepherding, coordinating developers' work. This study investigates varied tasks that perform ensure health vitality of their communities. We describe face while directing seeking support for work from analysis tools provided by state-of-the-art software platforms. Our results seven roles may play, highlighting versatile people-centric nature manager's Managers experience hardship connecting goals, questions metrics define community's effects actions. voice common concerns among managers, can be used help them structure management activity find theoretical frame further research on how could understood.

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