Nurses' influence on consumers' experience of safety in acute mental health units: A qualitative study.

摘要: AIMS AND OBJECTIVES To explore how nurses influence the perceptions and experience of safety among consumers who have been admitted to an acute mental health unit. BACKGROUND Safety is a priority in inpatient units, yet do not always units as safe. Despite being primary stakeholders, little known about what means for units. DESIGN A qualitative descriptive study informed by naturalistic enquiry was conducted reported using COREQ checklist. METHODS Fifteen with illness participated semi-structured individual interviews. These interviews explored meant them during their unit admissions. Thematic analysis used analyse data. FINDINGS The theme Influence Nurses reflected that way engaged had profound impact on participants' sense safety. Three sub-themes emerged follows: (a) Availability: "It's spending time you"; (b) Being responsive: "They would listen if you concern"; (c) Caring: "Little acts kindness." CONCLUSIONS findings challenge dominant discourse around organisations, which nursing practice often oriented towards management risk, rather than promotion demonstrate that, through clinical practice, can enhance consumers' feelings RELEVANCE TO CLINICAL PRACTICE play key role providing care within It vital behaviours actions enact order promote this setting are enabled at individual, organisational levels.