Human-computer interaction in information retrieval: nature and manifestations of feedback

摘要: Abstract This study develops a theoretical framework for expressing the nature of feedback as critical process in interactive information retrieval (IR). Feedback concepts from cybernetics and social sciences perspectives are used to develop concept informational applicable IR. Models human-computer interaction IR then adapted studying manifestations An loop is defined unit measure feedback. Results presented an empirical real-life interactions between users, professional mediators (information specialists) system ‘computer’. Data involving 885 loops classified five categories. In conclusion we present connection observations provide number pragmatic research suggestions.