Collaborative approach for performance improvement of non-added value activities in SMEs

摘要: The continuous improvement projects in SMEs are more difficult to develop than larger companies mainly due lack of resources. Yet they usually find ways improve their performance. This is not the case for non-added value activities. Its “invisibility” and strict relation with SME cultural behaviour make it internal action collaborative its proposed approach aims establish joint involving several players deal reduce impact that type activities SMEs. Each player has a specific role all them benefit from collaboration: pool SMEs, Sectorial Centre, Consultancy Company R&D Institution. steps application Setup process presented. participation each described as well benefits. final outputs identified discussed.