作者: Timothy L. Wilson
DOI: 10.1108/09564239710189826
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摘要: “Business” services are those provided for business customers. As a group, this sector has been the largest single division of US service sector, comprising 25‐30 per cent as defined by Department Commerce over 1982 to 1992 decade. A least squares analysis cross‐sectional information indicated relative market share and revenue employee were statistically significant components profitability in sector. States that focus on these factors may lend direction management services, especially at strategic level.