Wayfinding in an electronic database: the relative importance of navigational cues vs. mental models

摘要: Abstract Difficulties with “wayfinding” are common among users of electronic information systems. A study strategies (textual, graphic, color) for cuing to their location in a database showed that the presence or absence physical cues was less important successful searching than user's ability represent internally structure information. Users more detailed and complete impressions searched faster. But variety different representations suggest it may be very difficult create generic models as help novice users.