An Empirical Study of Cloud-Based E-Governance Services Adoption in India
作者： Brijesh Sivathanu
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摘要: This article studies the factors affecting adoption of DigiLocker cloud-based E-governance service in India. study integrates e-GAM and UTAUT model to develop a hypothesized framework investigate India from citizen's perspective. The survey was conducted among citizens Pune city its suburbs using structured questionnaire. confirmatory factor analysis done PLS-SEM technique. results this cross-sectional research explain that performance expectancy, effort facilitating conditions, social influence, perceived awareness, computer self-efficacy, multilingual option, quality information, response trust influence behavioral intention actual usage service. outcome is valuable policymakers for providing better services. presents vital insights highlights developing countries like
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