作者: Arvinder P.S. Loomba , Thomas B. Johannessen
DOI: 10.1108/14635779710163055
关键词:
摘要: Focuses on some of the ethical concerns pertinent to application process Malcolm Baldrige National Quality Award programme and highlights critical problems which faces. Based analysis these issues, endeavours distil an adequate opinion inherent value, merit significance Award. Observes that, while does raise certain ‐ specifically those related unfairness, superficiality publicity value continuously improving award far outweighs its limitations. As has been seen, paradigm is not limited exclusively world business, can be applied reinforce quality enhance productivity in virtually any kind organization.