作者: Jeffrey Stein , Yu-Lein Kung
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摘要: Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of elements. The received CDRs including disconnect cause codes telephone correlation identifiers. correlated to calls based on the Two CDR associated with same when their identifiers same. A master is created each call. creating includes assigning code classifying responsive classification. threshold crossing alert (TCA) generated in response being reached.