作者: Richard Dunford , Ian Palmer , Gib Akin
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摘要: Chapter 1 Introduction: Stories of ChangeChapter 2 Images Managing 3 Why Organizations 4 What Changes in OrganizationsChapter 5 Diagnosis for 6 Resistance to 7 Implementing Change: Organization Development, Appreciative Inquiry and Sensemaking ApproachesChapter 8 Change Management, Contingency Processual 9 Linking Vision 10 Strategies Communicating 11 Skills 12 Consolidating