Online diagnosing of computer hardware and software
作者： Harvey Lawton , Robert Wing
DOI:
关键词:
摘要: A method and apparatus for online diagnosis repair of computer hardware software are provided. client application executable program scripts downloaded to a (108) be diagnosed. The executes the returns information obtained as result executing those server (104). (104) then applies rule based analysis returned provides disposition may include regarding potential remedy detected problems, or provisions automatically effect repair. In one embodiment, is directed exact universal resource location at which file needed can found.
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