Framework for Managing the COVID-19 Infodemic: Methods and Results of an Online, Crowdsourced WHO Technical Consultation.

摘要: Background: An infodemic is an overabundance of information—some accurate and some not—that occurs during epidemic. In a similar manner to epidemic, it spreads between humans via digital physical information systems. It makes hard for people find trustworthy sources reliable guidance when they need it. Objective: A World Health Organization (WHO) technical consultation on responding the related coronavirus disease (COVID-19) pandemic was held, entirely online, crowdsource suggested actions framework management. Methods: group policy makers, public health professionals, researchers, students, other concerned stakeholders joined by representatives media, social media platforms, various private sector organizations, civil society suggest discuss all parts society, multiple professional scientific disciplines, methods, technologies. total 594 ideas were crowdsourced online discussions consolidated into suggestions management framework. Results: The analysis team distilled set 50 proposed managing infodemics in emergencies. revealed six implications consider. First, interventions messages must be based science evidence, reach citizens enable them make informed decisions how protect themselves their communities emergency. Second, knowledge should translated actionable behavior-change messages, presented ways that are understood accessible individuals societies. Third, governments out key ensure concerns needs understood, tailoring advice address audiences represent. Fourth, strengthen amplification impact, strategic partnerships formed across sectors, including but not limited technology academia, society. Fifth, authorities these helps understand circulating narratives changes flow information, questions, misinformation communities. Sixth, following experiences date COVID-19 lessons from outbreaks, approaches further developed support preparedness response, inform risk mitigation, enhanced through data sociobehavioral research. Conclusions: first version this proposes five action areas which WHO Member States actors within can apply, according mandate, approach adapted national contexts practices. Responses require swift, regular, systematic, coordinated sectors government. remains crucial we promote trusted fight misinformation, thereby helping save lives.