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Suzanne M. Kurtz, Jonathan Silverman, Juliet Draper, Skills for Communicating with Patients ,(1998)

William R. Miller, Stephen Rollnick, Motivational Interviewing: Preparing People to Change Addictive Behavior ,(1991)

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Tammy C. Hoffmann, Chris Del Mar, Patients' Expectations of the Benefits and Harms of Treatments, Screening, and Tests A Systematic Review JAMA Internal Medicine. ,vol. 175, pp. 274- 286 ,(2015) , 10.1001/JAMAINTERNMED.2014.6016

Gary P. Latham, Edwin A. Locke, Building a practically useful theory of goal setting and task motivation. A 35-year odyssey. American Psychologist. ,vol. 57, pp. 705- 717 ,(2002) , 10.1037//0003-066X.57.9.705

Gabriele Oettingen, Hyeon-ju Pak, Karoline Schnetter, Self-regulation of goal-setting: Turning free fantasies about the future into binding goals. Journal of Personality and Social Psychology. ,vol. 80, pp. 736- 753 ,(2001) , 10.1037/0022-3514.80.5.736

Betty Chewning, Carma L. Bylund, Bupendra Shah, Neeraj K. Arora, Jennifer A. Gueguen, Gregory Makoul, Patient preferences for shared decisions: A systematic review Patient Education and Counseling. ,vol. 86, pp. 9- 18 ,(2012) , 10.1016/J.PEC.2011.02.004

Sunil Kripalani, Terry A. Jacobson, Ileko C. Mugalla, Courtney R. Cawthon, Kurt J. Niesner, Viola Vaccarino, Health literacy and the quality of physician‐patient communication during hospitalization Journal of Hospital Medicine. ,vol. 5, pp. 269- 275 ,(2010) , 10.1002/JHM.667

Isabelle Scholl, Jördis M. Zill, Martin Härter, Jörg Dirmaier, An integrative model of patient-centeredness - a systematic review and concept analysis PLOS ONE. ,vol. 9, ,(2014) , 10.1371/JOURNAL.PONE.0107828

D. Nutbeam, Health literacy as a public health goal: a challenge for contemporary health education and communication strategies into the 21st century Health Promotion International. ,vol. 15, pp. 259- 267 ,(2000) , 10.1093/HEAPRO/15.3.259