作者: Peter Dehnbostel , Gabriele Molzberger , Bernd Overwien
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摘要: According to the German Federal Association of Information Economy, Telecommunication, and New Media (Bitkom) information technology includes both production office machinery data processing equipment domain software IT services while communication engineering facilities as well communications belong division telecommunication. Accordingly, work structures differ greatly within industry documented by industrial sociological study Baukrowitz Boes (2002). The segment development services, with which following was concerned, is characterized processes do not correspond a traditional tayloristic organization labor but are mostly carried out in form project work. This has consequences for high staff qualification requirements shaping