作者: Alessandro Bertoni , Marco Bertoni , Massimo Panarotto , Christian Johansson , Tobias C. Larsson
DOI: 10.1016/J.CIRPJ.2016.04.008
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摘要: … ]; [9]), have moved their position in the value-chain from product manufacturers to providing customers with “desired outcomes”, by combining products and services. Not only this logic …