Usable Security and E-Banking: ease of use vis-a-vis security

摘要: Electronic banking must be secure and easy to use. An evaluation of six Danish web-based electronic systems indicates that the have serious weaknesses with respect ease Our analysis suggests security requirements are among their causes may in turn cause decreased security. We view conflict between use context usable security, a concept is intended match principles demands against user knowledge motivation. Automation, instruction, understanding can identified as different approaches Instruction main approach evaluated; automation relieves from involvement far possible; goes beyond step-by-step instructions, enable users act competently safely situations transcend preconceived instructions. discuss pros cons alternative design e-banking systems.