Introduction to Hospitality

摘要: Part 1 INTRODUCTION Chapter Welcome to the Hospitality Industry 2 Careers in 3 Tourism LODGING 4 The Hotel Business 5 Rooms Division Operations 6 Food and Beverage Operations. RESTAURANTS AND MANAGED SERVICES 7 Restaurant 8 9 Managed Services 10 Beverages RECREATION, GAMING ENTERTAINMENT ASSEMBLY MANAGEMENT 11 Recreation, Theme Parks Clubs 12 Gaming Entertainment 13 Meetings, Conventions / Exhibitions Event Management OPERATIONAL AREAS OF THE HOSPITALITY INDUSTRY 14 Leadership 15 Marketing 16 Human Resources 17 Accounting, Finance Cost Control 18 Information Technology Glossary. Index.