Evaluation of collection methods in reverse logistics by using fuzzy mathematics

摘要: Purpose – The efficiency and effectiveness of reverse logistics (RL) is dependent on collection methods as the activities are critical in determining economic viability entire recovery chain. purpose this paper to evaluate various used RL under uncertain environment. Design/methodology/approach An integrated fuzzy multi-criteria decision model has been developed for evaluation methods. done based criteria initial investment, value added recovery, return volume, operating cost, degree supply chain control, level customer satisfaction. three alternatives study by manufacturer directly from customer, retailer, third party. analytical hierarchy process compute weights technique order preference similarity ideal solution rank the...