Effectiveness of quality improvement: learning from evaluations

摘要: The effectiveness of many quality improvement interventions has been studied, and research suggests that most have highly variable effects which depend heavily on the context in they are used way implemented. This three important implications. Firstly, it means approach to an organisation probably matters less than how by whom is used. Rather taking up, trying, then discarding a succession different techniques, organisations should choose one carefully persevere make work. Secondly, future into be directed more at understanding why work—the determinants effectiveness—rather measuring whether Thirdly, some element evaluation incorporated every programme so its can monitored information improve systems for improvement.