MOTOR CARRIER EFFECTIVENESS: A STUDY OF PERSONNEL PRACTICES, DRIVER TURNOVER, AND COMPANY EFFECTIVENESS IN THE TRUCKING INDUSTRY

摘要: Recruiting, retaining and motivating good drivers has been of concern in the trucking industry past, chances are that it will continue to be concern. This study was designed provide information based insights about ways which these concerns can addressed fruitfully realistically, avenues for ameliorating driver turnover problems. The is a comprehensive examination human resource practices used by motor carriers recruit, hire, motivate drivers. Differences among areas recruiting, staffing, training, compensation examined. effects on variety outcomes (e.g., turnover, performance, organizational safety) addressed, tries identify driver-related relate success industry. Tentative conclusions what work best drawn.