Performance-Support Systems

作者: Thomas C. Reeves , Arjan Raven

DOI: 10.1007/978-3-662-07682-8_7

关键词:

摘要: During the past decade, performance-support systems have evolved from little more than passive online help systems, intended for use by individuals struggling to computer software, powerful knowledge management that link and integrate effective performance across entire organizations. This chapter provides a description of development present status in form electronic (EPSS), (KM) systems. The concludes with predictions about future first decade 21st Century as well recommendations research agenda aimed at enhancing

参考文章(26)
Thomas Jury, Thomas Reeves, An EPSS for Instructional Design: NCR’s Quality Information Products Process Springer, Dordrecht. pp. 183- 194 ,(1999) , 10.1007/978-94-011-4255-7_15
Jan van den Akker, Principles and Methods of Development Research Design approaches and tools in education and training. pp. 1- 14 ,(1999) , 10.1007/978-94-011-4255-7_1
Kent L. Gustafson, Designing technology-based performance support Educational Technology archive. ,vol. 40, pp. 38- 44 ,(2000)
Trevor Grayling, Fear and Loathing of the Help Menu: A Usability Test of Online Help. Technical Communication: Journal of the Society for Technical Communication. ,vol. 45, ,(1998)
Reza Sisakhti, Effective learning environments : creating a successful strategy for your organization American Society for Training & Development. ,(1998)
Morten T Hansen, Nitin Nohria, Thomas Tierney, None, What's your strategy for managing knowledge? Harvard Business Review. ,vol. 77, pp. 106- 116 ,(1999)