Bridging Cultural Barriers to Collaborative Decision Making in On-Site Operations Coordination Centers

摘要: This report provides both summaries and detailed discussions of the theoretical foundations, methods, findings empirical research aimed at identifying barriers to collaborative decision-making in multicultural On-Site Operations Coordination Centers (OSOCC). The was conducted 2005 2006 Linkoping University Hogskolan i Skovde sponsored by International Department Swedish Rescue Services Agency. experiments were controlled but dynamic laboratory studies communication, collaboration, decision making culturally homogeneous teams four that assembled ad-hoc on-site. teams- task manage conduct emergency operations within C3Fire microworld. recorded all communication among team members actions they took. Participants individually completed a battery self-report instruments about their values beliefs. Results are summarized list 30 dimensions demographic cultural diversity likely be found whenever small multinational formed potential impact these is explained using analogy faultlines. Alignments have generate friction split into subgroups. Activated faultlines making. concludes with implications group for SRSA-s training programs OSOCC personnel, society, scientific community.