Performance Measurement in Service Businesses
作者： T. J. Brignall , L. Fitzgerald , Rhian Silvestro , R. Johnston
DOI:
关键词:
摘要: Control and Performance Measuring Results Service Quality Flexibility Measurement of Resource Utilisation Innovation Measures: Choice Implementation.
warwick.ac.uk
amazon.com
openlibrary.org参考文章(0)