WHY SUPPLIER DEVELOPMENT WORKS? A KNOWLEDGE-MANAGEMENT PERSPECTIVE

摘要: OF DISSERTATION WHY SUPPLIER DEVELOPMENT WORKS? A KNOWLEDGE-MANAGEMENT PERSPECTIVE Supplier development (SD) has been intensively and increasingly used in practice studied academia. Many studies find that SD can generate operational, capabilitybased, attitudinal, financial performance measures for both the supplying firm (supplier) buying (buyer), but very few systematically explain why yields supplier’s improvements and, turn, buyer’s improvements. Using a meta-analysis approach, this dissertation finds does lead to positive outcomes, is found have weak or even negative relationship with some cases. Such findings further support importance of examining main research question: works. In order answer question, adopts multiphase triangulation approach: theoretical construction, conceptual examination, empirical examination. Doing so, constructs validates knowledge management (KM) view SD. The purpose construction (Chapter 3) develop KM supplier via systematic previous studies. Presented Chapter 4, examination reveals all activities be subsumed into activities, conceptually supports feasibility Empirical including survey 39 scholars 295 practitioners (156 complete responses), presented Chapters 5 6. Most hypotheses are strongly supported, demonstrating knowledge-management Overall, contributions sides, practical researchers, practitioners, educators/students. First, it contributes by supporting addition variables other theories when explaining works, confirming role SD, providing revealing Second, implementing mixed methods, integrating multiple disciplines, exemplifying collecting data on LinkedIn. Third, offering catalog guidance designing, implementation, evaluation initiatives. Fourth, advancing mental model understand literature. Conclusions, limitations, future directions also discussed.