作者: Mamadou Camara , Yves Ducq , Rémy Dupas
DOI: 10.1007/978-1-4471-2819-9_1
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摘要: This paper proposes a framework and methodology for evaluating improving the interoperability each partner collaborating in supply chain. The definition of this is based on two principles. first one that there are kinds activities business process: non-value-added (NVA) activities. In our work, NVA those dedicated to alignment. second principle process Performance Indicators (PIs) can be used measure interoperability. uses causal performance measurement model (CPMM) allow an understanding how influence achievement all partners’ objectives. framework. It aimed provide support managing evolution chain towards An application industrial case study presented.