Millennials’ Perception on Mobile Payment Services in Malaysia

作者: Yeow Pooi Mun , Haliyana Khalid , Devika Nadarajah

DOI: 10.1016/J.PROCS.2017.12.170

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摘要: Abstract In the early of 21st century, mobile payment became a hot topic after burst internet, however its services are considered in their infancy stage and still quite new to consumers Malaysia. Therefore, there is need investigate factors affecting consumers’ intention especially among millennials use Malaysia which encourage development payments as an innovative alternative method. this study, perceived usefulness, ease-of-use, credibility social influence were examined identify relationships with The Extended Technology Acceptance Model (TAM) was used construct research framework study. Self-administered questionnaire data collection tool study 300 samples from Peninsular collected for analysis. findings show that all suggested have significant impact usefulness proved be strongest determinant. implication limitation discussed at end paper.

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