Study on the Preferred Store Type and Store Choice Properties of Clothing Shopping Consumers Based on the AHP Method

作者: Jin-Je Park , Jin-Hwa Lee

DOI: 10.5850/JKSCT.2012.36.2.138

关键词:

摘要: This study determines a consumer retail store choice by applying the Analytic Hierarchy Process (AHP) method for multi-criteria decision-making in fashion industry. The provides detailed and relevant information management, marketers of stores, to improve competition between suppliers. Data was collected February 2011 from questionnaires completed 319 university students Busan, South Korea. One major findings this that preference affected following factors order importance: product, image, service quality, purchase facilitation. Brand image assessed be most important evaluation elements, followed individuality, style, price. results rating relative importance priority retailers showed department stores ranked highly, outlet malls, Internet shopping brand discount stores.

参考文章(50)
Eun-Young Rhee, Nam-Hee Yoon, The Qualitative Study on Consumers' Price Related Response in Clothing Purchase Decision-Making Process Fashion & Textile Research Journal. ,vol. 11, pp. 537- 548 ,(2009)
Park Jae-Ok, Lee Eun-Kyeong, Cognitive, Emotional and Behavioral Responses on In-Store Shopping Environment according to Apparel Shopping Orientation Journal of the Korean Society of Clothing and Textiles. ,vol. 29, pp. 1196- 1206 ,(2005)
Tae-Yoo Chun, The Effect of Store Characteristics of Outlet on Consumption Emotion, Relationship Quality, and Loyalty Fashion & Textile Research Journal. ,vol. 11, pp. 417- 426 ,(2009)
Jin-Hwa Lee, A-Hyun Hur, Comparison of the Salesperson's Service on Fashion Retailing Formats - Focused on Department Store, Discount Store, and Outlet Store - Fashion & Textile Research Journal. ,vol. 10, pp. 289- 297 ,(2008)
Youn-Joo Cho, An Analysis on Priority of Clothing Evaluative Criteria using AHP Fashion & Textile Research Journal. ,vol. 9, pp. 81- 88 ,(2007)
Jang Eun Yong, Lee Sun Jae, Market Segmentation and Marketing Strategy According to Apparel Retail Store Selection Criteria of Consumer Journal of the Korean Society of Clothing and Textiles. ,vol. 16, pp. 471- 484 ,(1992)
Young-Eui Kang, Ok-Hee Lee, The Impacts of Service Quality and Customer Satisfaction on Re-purchase and Word of Mouth Journal of Fashion Business. ,vol. 13, pp. 110- 120 ,(2009)